Xel-Ha is a Natural Wonder and its open-sea aquarium offer a myriad of land and water activities, ecological attractions, world-class restaurants, and countless more unimaginable experiences.

You and your group go directly from your hotel to Xel-ha Park. Private tours are for your group only and therefore you plan the day.  Xel-Ha is open 365 days a year from 8:30 AM to 6:00 PM.

Itinerary:
  • It is a 90 minute ride from Cancun. I suggest a 7:30AM - 9AM departure time
Includes:
  • Round trip A/C transportation exclusively for your group
  • English speaking driver, parking, taxes and All Inclusive entrance into Xel-Ha Park
  • Xel-ha All Inclusive: Food from all the restaurants, ice cream shop, drinks (alcoholic and non-alcoholic)
Does not include:
  • Any extra stop or activity not purchased in this package
  • Gratuities
  • Deposit for snorkel equip & locker at Xel-Ha  (aprox $25 USD per person)
Tips:
  • Bring biodegradable insect repellent  and sunblockYou can only use biodegradable products on the reef and in cenotes.
  • Bring swimsuit, towel, hat, sunglasses, camera.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet
  • Bring cash. Deposit for snorkel equip & locker required at Xel-Ha ($25 for snorkel gear usage)
  • Kids must present and I.D.
Additional Information:
  • Children from 5 to 11 years old pay child price.  Presentation of a valid  I.D. card at the counters is mandatory.
  • Children under 5 years old are always free! Presentation of a valid  I.D. card at the counters is mandatory.
  • ALL CHILDREN under 12 years old (including FREE KIDS under 5 years old) , must present proof of age.   A copy of their passports will work. They will be checked at the park.   Make sure to bring this with you!
* Please check the UPGRADE section to see the ADD ON options available for this tour.

 

 

 

 

 

RATES

Private Xel-ha All Inclusive

Current
# of People Per Adult Rate
1 $ 215.52
2 $ 137.07
3 $ 118.10
4 $ 116.38
5 $ 110.34
6 $ 106.03
7 $ 103.45
8 $ 101.72
9 $ 100.86
10 $ 100.86

Add on for Private Xel-ha All Inclusive

Add on Extra

Crococun Zoo Tickets - (Child: 6-12yrs / Adult: 12yrs+)

Adult: $ 30 usd

Child: $ 20 usd

Add on Extra

Tulum Ruins entrance

Adult: $ 10 usd

Child: $ 0 usd

CANCELLATION POLICY

  • All prices are in US Dollars
  • Groups of 6 or more subject to larger deposits
  • You do not need an EP card to get the BEST prices in Cancun.
  • Some tours/transfers require deposit or payment in full at time of booking.
  • If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
  • This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
  • Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
  • You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hrs.
  • After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
  • Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
  • We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
Private Xel-ha All Inclusive
Available: Daily
Adults from $100.86 + tax
Kids from $57.76 + tax

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