Includes:
  • Swim with dolphins Ride Program (30 min approx)
  • Access to Xel-Ha eco-park
  • Unlimited food and drinks
  • Water, adventure and land activities (activities included in the park entrance fee)
  • Personalized VIP attention
  • VIP preferences services and facilities
  • Round trip transportation only from hotels in Riviera Maya. (If staying in a condo or house, your pick up can be at the closest hotel)
Does not include:
  • Any extra stop or activity not purchased in this package
  • Gratuities
  • Photographs 
  • Deposit for snorkel equip, towel, locker required at Xel-Ha ($25 USD per person)
Tips:
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
  • Bring swimsuit
  • Make sure to bring a change of clothes.
  • Bring cash. 
Additional Information:
  • If you have any doubt about your hotel or pickup spot, you can contact us or email us directly at reservations@entertainment-plus.net

RATES

Dolphin Ride + Xel-ha Tour

Current
# of People Per Adult Rate
1 $ 171.55

CANCELLATION POLICY

  • All prices are in US Dollars
  • Groups of 6 or more subject to larger deposits
  • You do not need an EP card to get the BEST prices in Cancun.
  • Some tours/transfers require deposit or payment in full at time of booking.
  • If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
  • This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
  • Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
  • You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hrs.
  • After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
  • Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
  • We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
Dolphin Ride + Xel-ha Tour
Available: Daily
Adults from $171.55 + tax
Kids from $137.07 + tax

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